Progressive automation to gain appropriate trust in management automation systems
نویسندگان
چکیده
This paper summarizes the work of the working group on “Progressive Automation” at Dagstuhl-Seminar 09201 “Self-Healing and Self-Adaptive Systems”, May 5th – May 10th 2009. In many management automation scenarios, the involved people (both developers and users of the MAS) tend to not understand all the effects of automation well. This is a problem, because both undertrust and overtrust have negative effects. Progressive automation will introduce automation in a way that the positive effects of automation are leveraged quickly, while the potential negative effects are reduced. As a consequence, progressive automation will cause people to build up the right amount of trust to the automation system.
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تاریخ انتشار 2009